Appointments

Appointments System

GP appointments may be booked in advance. Urgent appointments on the day are available.  For a choice of appointments, patients need to telephone the practice at 08:30 when the appointments are first available for the day. This applies to appointments for the main and branch surgery.

We are also able to offer some evening appointments.

We now offer a limited number of GP appointments available for on-line booking. If you would like to sign up for this service you will need to visit the practice with photo ID and current utility bill, and a member of the reception team will be able to set this up.

Practice Nurses

The practice nurse clinics are by appointment only. They are able to carry out a range of procedures including blood taking, flu vaccinations, blood pressure monitoring, new patient checks, cervical smears, NHS health checks, removal of stitches and many other procedures.

Telephone Advice

If you need telephone advice, please ring and leave a message with the receptionist and the doctor or the nurse will return your call as soon as they can. Please indicate to the receptionist if your call is urgent. Please also indicate the nature of your enquiry to enable us to prioritise your call.

Chaperones

If you would like a chaperone to be present during a consultation, please advise the receptionist when booking your appointment or when checking in.

Extended Access

Evening and Weekend Appointments Available Now

You can now access additional Primary Care Services in the evenings and at weekends. Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekend. These appointments are available 18.30 - 20.00 Monday-Friday and Saturdays, Sundays and bank holidays. This collaboration by practices will ensure all patients in Wiltshire have this option, but this might mean you will be offered and appointment at another practice.

Appointment times will vary - some being face-to-face, some on the phone - and there will be a mixture of bookable and same-day appointments available across the week. We will be offering appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse of Health Care Assistant. We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring the service is safe. To book such an appointment, contact your local Surgery during normal opening times. A receptionist will explain the process and ensure the booking is appropriate. You will need to give consent to use this service.  For more information, please contact your usual GP surgery.

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Make an Appointment

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Cancel an Appointment

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Request Telephone Consultation

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling Cricklade Surgery before 10:00 if possible on 01793 750645.

You may only request a home visit if you are housebound or are too ill to visit the practice. You will only receive a visit at home if the practice think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the practice to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Opening Times

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